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mon-fri
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We offer you to read our terms and conditions
attentively before you order any of Sardinia Accommodation services.
All reservations confirmed by Sardinia Accommodation
are made according to these terms and conditions. |
Please note: by
completing the booking form you are accepting our terms and conditions outlined
below. Please print a copy for
your records. |
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HIRING TERMS AND CONDITIONS |
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General: |
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Due to a large customer stream we don't practice telephone service. All questions regarding confirmations, services details, cancellations must be made by e-mail to the sale representative dealing with your request. The prices per night indicated in this availability calendar are exclusive of any other optional services required (linen hire,
private parking, air-conditioning). |
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The Properties: The properties featured are offered for self-catering holidays on a weekly
basis, and are available from for check in between 15:00 and 19:00 on the date of arrival to 10 am on the date of departure. Out of hours check-ins will attract a £ 10 surcharge. Please note that the prices
are correct at the time of publication but may be subject to change and do not
necessarily imply availability. We service and
inspect all apartments regularly. We do not have any
control and therefore cannot accept responsibility for conditions or
cleanliness of any area of the buildings which are not owned by the
landlord of the apartment. |
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| Checking Availability:
Availability on the calendars is usually up to date. |
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Bookings:
The number of persons occupying a property must not exceed the maximum occupancy
level stated in our offer without prior consent of our office. Owners reserve
the right to terminate occupancy of the property without notice or refund in the
case of a breach of this condition.
The receipt of a completed booking form and initial payment by the agency is treated as a firm booking and, if accepted, the hirer becomes liable for the full balance of charges which are payable six weeks prior to the commencement date of the holiday and eight weeks in the case of overseas bookings. Should you choose to pay by credit card, we will request by e-mail
either the booking deposit if booking is more than 6 weeks away or the full
settlement if booking is less than 6 week away. We can only Invoice you
electronically once the full payment has been received. We use PayPal, one of the most secure credit card processors
globally as a credit card processor. Registration takes a couple of clicks. This way you register you
credit card with PayPal and we do not handle you details at all. Alternatively,
if you live in the UK, you could pay by cheque, in which case we will Invoice you and
hold on to your booking for up to five days until we receive your payment. We
cannot accept cheque payment for bookings which are less than 10 days away.
Bookings for which payment has been received within these terms will be
automatically released without further notice.
Payment:
100% prepayment to
Sardinia Accommodation
are required before vouchers for services booked can be
transmitted. A booking is optionally secured by payment of a 50% of total to reach our office 5 days from date of booking. Balance must follow no
later than 6 week prior commencing room occupancy. Failure to settle within
these terms will cause a cancellation of the booking to the apartment and a
penalty charge to the value of 50% of the total Invoice for settlement to the
apartment of booking cancellation resulting from failure to settle (as per EEC
directive N.90/314 17/03/1995. We cannot take credit card payment on the
phone or by fax. PLEASE NOTE: IF YOU FAIL TO PAY THE BALANCE 6 WEEKS PRIOR TO
DEPARTURE THE COMPANY RESERVE THE RIGHT TO CANCEL THE BOOKING. CANCELLATION FOR
NON-PAYMENT BY THE DUE DATE WILL BE TREATED AS CANCELLATION AND WILL ATTRACT £
55 ADMINISTRATION COSTS.
Non-payment of the balance of hire charges by the due date will result in the
agency treating the property as being available for re-booking.
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Currency
Adjustments: due to the
fluctuation in the currency market, and to the fact that its purchase
accounts deals with Euros, should any strong fluctuation require it,
Sardinia Accommodation reserves the right to apply currency
adjustments for accommodation already already quoted and and even paid up to
2 weeks before commencing the holiday. |
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Damage Sureties:
In some cases, owners ask for a Damage Surety deposit prior to the
commencement of each holiday. This is returnable to the hirer less the cost of
making good any damage or loss to the property or for excessive cleaning found
necessary following the period of occupation. The amount of such deposit if
required is shown both on the website description for that apartment and on the voucher. This amount is payable directly to the rep and will be repaid
either (a) on departure or (b) within ten days of the end of the
holiday. The damage sureties always constitutes a contract between guest and
Landlord: if Sardinia Accommodation's reps is to collect and return the deposit, would be
doing so in behalf of the landlord. The deposit is returned at departure if no
damage as been reported, it will be kept until the damage has been verified
and we will confirm then if any change is due to you or, if the damage is
greater than the deposit we will notify you of the balance required fir the
damage. PLEASE NOTE that Euro 55 will be kept from the deposit should the
apartment be returned not in good conditions and any items or appliances in
the kitchen are found dirty at check-out. Although we have staff servicing
the apartments between stays, dirty kitchen will required extra work from
our staff which will also delay next customers' check-in.
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Keys (locking keys into apartment, loss or damage of keys/locks): once check-in has taken place and up to check-out, responsibility of looking after the keys for the apartment is entirely upon guests. We cannot be responsible for loss of keys or if keys are locked into the apartment. Please note: in the event of keys being forgotten into the
apartment, when our staff has to offer services in order to allow guests access into the apartment and gain possession of keys there is a service charge of £ 10 (Euro 15) which will be taken off from damage sureties deposit. If keys are lost or keys/locks are damaged the service charge is £ 25 (Euro 37,50) plus any charge to fix the damage to the the lock and replace keys.
| Check-in: Check in time is 15:00. In the event of a late flight, we will arrange check-in appointment with our rep for 1 hour and 15 minutes after flight arrival time (unless transfer has been booked). In the event of any waiting experienced by our rep due to guest delay at check-in appointment waiting time is
charged at £ 7.50 per every half hour. Any check-in after 20:00 attract a charge of £ 20. |
| Check-out:
this is set at 10:00. Earlier check-out time is available. Check-outs before 08:00 attract a surcharge of £ 20. Check-out time is combined with our cleaners service. If a late check-out is required, the following day must be booked and paid for. No allowance is made for check-out after this time. |
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Cancellations and
amendments:
Please note that, once a booking has been confirmed, you are liable for
the whole cost of the holiday.
However we will, in any event, endeavour to re-let the property and, if
successful, we will make a full refund, less an administration charge of £55
(inclusive of VAT). Accordingly, it is important that cancellations are
intimated to us by telephone followed by immediate written confirmation.
Amendments, once a booking has already been processed, will be charged at £ 5
per detail changed. PLEASE ALWAYS CHECK THAT DETAILS YOU ARE GIVING US ARE CORRECT TO BE SURE NOT TO INCUR IN THESE AMENDMENT CHARGES. |
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Equipment:
Each property is furnished and equipped to cater for the stated permitted
occupancy and includes pots and pans, crockery, cutlery, iron and ironing board.
Major items of domestic equipment are listed in individual property details. Televisions
when supplied are mainly coloured but there
are a few black and white sets and in certain areas channel choice and reception
may be poor. Some properties have baths only. If no
shower is mentioned it means there is no shower at the property, not even over
the bath.
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Privately owned apartments:
properties of this category always do not include linen and towels (available on request at £ 10 supplement per person, parking space (where available) £ 2 per day, air-conditioning £ 4 per day. Cot hire available at £ 3.50 per night (includes linen). |
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Cleaning
A final cleaning charge of £ 35 is always chargeable.
However, as only a
limited period of time is available to clean properties, it is a condition of
your let that you leave the property and its contents clean and tidy.
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Responsibility:
Sardinia Accommodation acts as an agent for Hotels and other contractors. Therefore Sardinia Accommodation can not be responsible for check-in delays,
malfunctions, accidents, losses, changes of schedules and rates, damages,
disservices etc,
that may occur in any accommodation booked. We cannot accept
responsibility for any noise or other problem caused by neighbours. The hirer is responsible for the condition of the property and its entire
contents during the hire period, fair wear and tear excepted. The hirer will
make good any damage or loss and leave the property and contents in clean and
tidy condition. The person held to be responsible for the hiring party will be
the person who completed the booking form. Owners reserve the right to decline to hand over properties to any person or
persons who, in their opinion, is not suitable to take charge. In such cases,
hire charges shall be refunded in full and the liability of the owner shall
cease. If an owner is prevented, because of circumstances outwith his control,
(e.g. fire damage, drought or the interruption of utility supplies), from
putting his property at the disposal of the hirer, the hire charge shall be
refunded in full but the hirer shall have no further claim against the owner.
Disclaimer:
The apartment is a choice of
client who is solely responsible for their choice. If the client is dissatisfied
with the apartment, the ultimate supplier (landlord) is solely in the position
and the only one with any authority to make any adjustments. Sardinia Accommodation acts only as agents for the
apartments featured. The
hiring contract is between the landlord and the guest. Sardinia Accommodation solely have the purpose to reserve apartment
accommodation and collect payment from guests. Representation of the apartment
featured in this website is formulated from information supplied by the landlord
directly.
Complaints: It is important to the property owner and to Sardinia Accommodation that clients enjoy their holiday and every effort has been made to
ensure this. However, in the unlikely event of dissatisfaction with the property
or any subsequent problem, any problem with the
property should be reported promptly to Sardinia accommodation during your stay at the
apartment by phone (+448717115071), or fax (+448707620312) so that the opportunity
to verify and rectify the problem is given. This is essential to avoid disputes which are difficult to
verify if reported after the holiday has terminated, or after return
to the UK. We cannot accept responsibility for any complaint which has not been
reported promptly, in order to be rectified, and by these terms. No refunds will be made following guest
dissatisfaction with any apartment booked through Sardinia accommodation, or for problem which have not being
reported promptly during guest's stay at the apartment.
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Specific conditions and restrictions applying to certain properties (e.g. damage
surety deposits, restrictions on pets, young children etc) will be mentioned in
individual property descriptions and will be deemed to form part of these Hiring
Terms and Conditions. |
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Sardinia Accommodation have taken every care to ensure the accuracy of property descriptions and all information is given in good faith and believed correct at the time of going to press, but they cannot be held responsible for changes beyond their control or be liable for any act, neglect or default on the part of the owner resulting in loss,
injury or accident caused to the hirer. |
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I
understand these Terms & Conditions and I want to continue |
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