S-C Terms&Conditions


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Copyright © 2000-2008
Sardinia Accommodation Ltd

Disclaimer & Terms of Use

 

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We offer you to read our terms and conditions attentively before you order any of Sardinia Accommodation services.
All reservations confirmed by Sardinia Accommodation are made according to these terms and conditions.

Please note: by completing the booking form you are accepting our terms and conditions outlined below. Please print a copy for your records.

 

HIRING TERMS AND CONDITIONS

General:
Due to a large customer stream we don't practice telephone service. All questions regarding confirmations, services details, cancellations must be made by e-mail to the sale representative dealing with your request. The prices per night indicated in this availability calendar are exclusive of any other optional services required (linen hire, private parking, air-conditioning).
 
The Properties: The properties featured are offered for self-catering holidays on a weekly basis, and are available from for check in between 15:00 and 19:00 on the date of arrival to 10 am on the date of departure. Out of hours check-ins will attract a £ 10 surcharge. Please note that the prices are correct at the time of publication but may be subject to change and do not necessarily imply availability. We service and inspect all apartments regularly. We do not have any control and therefore  cannot accept responsibility for conditions or cleanliness of any  area of the buildings which are not owned by the landlord of the apartment.
 
Checking Availability: Availability on the calendars is usually up to date.
 

Bookings: The number of persons occupying a property must not exceed the maximum occupancy level stated in our offer without prior consent of our office. Owners reserve the right to terminate occupancy of the property without notice or refund in the case of a breach of this condition.
The receipt of a completed booking form and initial payment by the agency is treated as a firm booking and, if accepted, the hirer becomes liable for the full balance of charges which are payable six weeks prior to the commencement date of the holiday and eight weeks in the case of overseas bookings. Should you choose to pay by credit card, we will request by e-mail either the booking deposit if booking is more than 6 weeks away or the full settlement if booking is less than 6 week away. We can only Invoice you electronically once the full payment has been received.  We use PayPal, one of the most secure credit card processors globally as a credit card processor. Registration takes a couple of clicks. This way you register you credit card with PayPal and we do not handle you details at all.  Alternatively, if you live in the UK, you could pay by cheque, in which case we will Invoice you and hold on to your booking for up to five days until we receive your payment. We cannot accept cheque payment for bookings which are less than 10 days away.  Bookings for which payment has been received within these terms will be automatically released without further notice.

Payment: 100% prepayment to Sardinia Accommodation are required before vouchers for services booked can be transmitted. A booking is optionally secured by payment of a 50% of total to reach our office 5 days from date of booking. Balance must follow no later than 6 week prior commencing room occupancy. Failure to settle within these terms will cause a cancellation of the booking to the apartment and a penalty charge to the value of 50% of the total Invoice for settlement to the apartment of booking cancellation resulting from failure to settle (as per EEC directive N.90/314  17/03/1995. We cannot take credit card payment on the phone or by fax. PLEASE NOTE: IF YOU FAIL TO  PAY THE BALANCE 6 WEEKS PRIOR TO DEPARTURE THE COMPANY RESERVE THE RIGHT TO CANCEL THE BOOKING. CANCELLATION FOR NON-PAYMENT BY THE DUE DATE WILL BE TREATED AS CANCELLATION AND WILL ATTRACT £ 55 ADMINISTRATION COSTS.  Non-payment of the balance of hire charges by the due date will result in the agency treating the property as being available for re-booking.

 
Currency Adjustments: due to the fluctuation in the currency market, and to the fact that its  purchase accounts deals with Euros, should any strong fluctuation require it, Sardinia Accommodation reserves the right to apply currency adjustments for accommodation already already quoted and and even paid up to 2 weeks before commencing the holiday.
 

Damage Sureties: In some cases, owners ask for a Damage Surety deposit prior to the commencement of each holiday. This is returnable to the hirer less the cost of making good any damage or loss to the property or for excessive cleaning found necessary following the period of occupation. The amount of such deposit if required is shown both on the website description for that apartment and on the voucher. This amount is payable  directly to the rep  and will be repaid either (a) on departure or (b) within ten days of the end of the holiday. The damage sureties always constitutes a contract between guest and Landlord: if Sardinia Accommodation's reps is to collect and return the deposit, would be doing so in behalf of the landlord. The deposit is returned at departure if no damage as been reported, it will be kept until the damage has been verified and we will confirm then if any change is due to you or, if the damage is greater than the deposit we will notify you of the balance required fir the damage. PLEASE NOTE that Euro 55 will be kept from the deposit should the apartment be returned not in good conditions and any items or appliances in the kitchen are found dirty at check-out. Although we have staff servicing the apartments between stays, dirty kitchen will required extra work from our staff which will also delay next customers' check-in.

Keys (locking keys into apartment, loss or damage of keys/locks): once check-in has taken place and up to check-out, responsibility of looking after the keys for the apartment is entirely upon guests. We cannot be responsible for loss of keys or if keys are locked into the apartment. Please note: in the event of keys being forgotten into the apartment, when our staff has to offer services in order to allow guests access into the apartment and gain possession of keys there is a service charge of £ 10 (Euro 15) which will be taken off from damage sureties deposit. If keys are lost or keys/locks are damaged the service charge is £ 25 (Euro 37,50) plus any charge to fix the damage to the the lock and replace keys.

Check-in: Check in time is 15:00. In the event of a late flight, we will arrange check-in appointment with our rep for 1 hour and 15 minutes after flight arrival time (unless transfer has been booked). In the event of any waiting experienced by our rep due to guest delay at check-in appointment waiting time is charged at £ 7.50 per every half hour. Any check-in after 20:00 attract a charge of £ 20.
Check-out: this is set at 10:00. Earlier check-out time is available. Check-outs before 08:00 attract a surcharge of £ 20. Check-out time is combined with our cleaners service. If a late check-out is required, the following day must be booked and paid for. No allowance is made for check-out after this time.
 
Cancellations and amendments: Please note that, once a booking has been confirmed, you are liable for the whole cost of the holiday.
However we will, in any event, endeavour to re-let the property and, if successful, we will make a full refund, less an administration charge of £55 (inclusive of VAT). Accordingly, it is important that cancellations are intimated to us by telephone followed by immediate written confirmation. Amendments, once a booking has already been processed, will be charged at £ 5 per detail changed. PLEASE ALWAYS CHECK THAT DETAILS YOU ARE GIVING US ARE CORRECT TO BE SURE NOT TO INCUR IN THESE AMENDMENT CHARGES.
 
Equipment: Each property is furnished and equipped to cater for the stated permitted occupancy and includes pots and pans, crockery, cutlery, iron and ironing board. Major items of domestic equipment are listed in individual property details. Televisions when supplied are mainly coloured but there are a few black and white sets and in certain areas channel choice and reception may be poor. Some properties have baths only. If no shower is mentioned it means there is no shower at the property, not even over the bath.
 
Privately owned apartments: properties of this category always do not include linen and towels (available on request at £ 10 supplement per person, parking space (where available) £ 2 per day, air-conditioning £ 4 per day. Cot hire available at £ 3.50 per night (includes linen).
 
Cleaning
A final cleaning charge of £ 35 is always chargeable.
However, as only a limited period of time is available to clean properties, it is a condition of your let that you leave the property and its contents clean and tidy.
 

Responsibility: Sardinia Accommodation acts as an agent for Hotels and other contractors. Therefore Sardinia Accommodation can not be responsible for check-in delays,  malfunctions, accidents, losses, changes of schedules and rates, damages, disservices etc, that may occur in any accommodation booked. We cannot accept responsibility for any noise or other problem caused by neighbours. The hirer is responsible for the condition of the property and its entire contents during the hire period, fair wear and tear excepted. The hirer will make good any damage or loss and leave the property and contents in clean and tidy condition. The person held to be responsible for the hiring party will be the person who completed the booking form. Owners reserve the right to decline to hand over properties to any person or persons who, in their opinion, is not suitable to take charge. In such cases, hire charges shall be refunded in full and the liability of the owner shall cease. If an owner is prevented, because of circumstances outwith his control, (e.g. fire damage, drought or the interruption of utility supplies), from putting his property at the disposal of the hirer, the hire charge shall be refunded in full but the hirer shall have no further claim against the owner.

Disclaimer:  The apartment is a choice of client who is solely responsible for their choice. If the client is dissatisfied with the apartment, the ultimate supplier (landlord) is solely in the position and the only one with any authority to make any adjustments. Sardinia Accommodation acts only as agents for the apartments featured. The hiring contract is between the landlord and the guest. Sardinia Accommodation solely have the purpose to reserve apartment accommodation and collect payment from guests. Representation of the apartment featured in this website is formulated from information supplied by the landlord directly. 

Complaints: It is important to the property owner and to Sardinia Accommodation that clients enjoy their holiday and every effort has been made to ensure this. However, in the unlikely event of dissatisfaction with the property or any subsequent problem, any problem with the property should be reported promptly to Sardinia accommodation  during your stay at the apartment by phone (+448717115071), or fax (+448707620312) so that the opportunity to verify and rectify the problem is given. This is essential to avoid disputes which are difficult to verify if reported after the holiday  has terminated, or after return to the UK. We cannot accept responsibility for any complaint which has not been reported promptly, in order to be rectified, and by these terms.  No refunds will be made following guest dissatisfaction with any apartment booked through Sardinia accommodation, or for problem which have not being reported promptly during guest's stay at the apartment.

 
Specific conditions and restrictions applying to certain properties (e.g. damage surety deposits, restrictions on pets, young children etc) will be mentioned in individual property descriptions and will be deemed to form part of these Hiring Terms and Conditions.
 
Sardinia Accommodation have taken every care to ensure the accuracy of property descriptions and all information is given in good faith and believed correct at the time of going to press, but they cannot be held responsible for changes beyond their control or be liable for any act, neglect or default on the part of the owner resulting in loss, injury or accident caused to the hirer.

 
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